The Tyranny of Talent, Experience and Knowledge

The Tyranny of Talent, Experience and Knowledge

Operating Principle: Train animals. Educate people.

Those “three stooges” of experienced managers can lead to very experienced managers being short-tempered & critical of others. They manifest cynical refrain about people – “Can’t find good people anymore!” They breed resentment — toward less competent and/or motivated people — particularly millennials.

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Engagement and The Art Of Directed Conversation

Engagement and The Art of Directed Conversation

Remember Pink Floyd’s song “Comfortably Numb?”

There is no pain you are receding
A distant ship, smoke on the horizon.
You are only coming through in waves.
Your lips move but I can’t hear what you’re saying.
When I was a child
I caught a fleeting glimpse
Out of the corner of my eye.
I turned to look but it was gone
I cannot put my finger on it now
The child is grown,
The dream is gone.
I have become comfortably numb.

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The Performance Is In The Behaviours

The Performance Is In The Behaviours

Performance is an observable set of behaviours.

Imagine you are watching a tennis match, a hockey game or a ballet. The performance is experienced in the behaviours. When we watch those performances we create a video tape in our mind that we can play back as we recall our experience.

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Developing People’s Genius Within - One Conversation At A Time

Leadership for Einsteins: Developing People’s Genius Within – One Conversation At A Time

Leadership for Einsteins is not just a way of talking, its a series of ongoing two-way conversations.

It’s about you shifting your behaviours in the service of developing people.

Leadership for Einsteins – no dummies, no idiots – is a process that results in people doing what they are supposed to be doing because they are skilled at doing “it” and are committed to doing “it” well.

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8 Why’s of Account-Ability

Account-Ability has two interconnected elements.

The first element is a set of skills, a six–step process that one must learn, practice, and play with in order to become a master at helping employees to become account-able.

The second element is will. That is, “ya havta wanna.” All the know-how in the world is wasted unless you are willing to put your know-how into action with persistence and consistency.

It’s as simple and as difficult as that.

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Leadership Lessons

The Too Busy Farmer’s Fatal Flaw

A farmer was bitten by one of his pigs. What he didn’t know was that the pig had a serious disease. The guy wanted to save money, so he had skimped on immunization shots for his pigs. After being bitten, he self-diagnosed the situation incorrectly. Problem: Bite Solution: Bandage wound and carry on as if…

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2015 Goals Resolutions

Goal Setting 2015

A study of Harvard MBA grads revealed that 3% of the grads made 10X as much as the other 97%. Wow! The difference? They had clear, written goals and plans to accomplish them. I wish someone had taught me this earlier in my career. I didn’t learn how to consistently practice goal setting until I…

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Account-Ability: The $50,000.00 Gift That Keeps On Giving

Account-ability is made up of two elements – will and skill. Most people, much to every manager’s chagrin have to be taught why it is important to be account-able. Number one, because their job depends on it and number two because without account-ability there is no freedom. If that isn’t motivation enough, I don’t know…

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Men & Women in the Workplace

The CBC, Jian Ghomeshi and A Fear-Filled Workplace

This week has been particularly bad for the exposing of men’s bad behaviours towards women in the workplace. Adding to the turmoil at the CBC surrounding Ghomeshi’s alleged antics, the leader of the Liberal party suspended two of his members for apparently (not yet proven) behaving inappropriately toward other female members of parliament. We also…

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Death on the Trip to Abilene - Speak Up

Death on the Trip to Abilene

News headlines: Trekkers die in Nepal avalanche, Oct. 2014. This is a story line that is played out in companies everyday. In Nepal it cost people their lives. In companies the cost is in conflict, resentment, disengagement, career-ending actions and money. Some people tragically lose their life in accidents. It had been snowing in Nepal’s…

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Leaders Listening Skills

I’m Surrounded By Dummies & Idiots!

Powerful leaders are often mythologized as stubborn and bull-headed, and that ignoring the advice of others is a virtue. As Freud said: But researchers at NYU’s Stern School of Business conducted a study on the influence of power in decision-making and they confirmed what many employees already know: people with more power listen less, take…

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Accountability Is A Team Sport

A woman settles down into the dentist chair. The dentist hovers over her to begin his work. She reaches out to gently squeeze his private parts and says, “We’re not going to hurt each other, are we!” To which he replies. “I’ll do the best I can but there will be some discomfort, so go…

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Leader Self-Awareness

The First Step Into Emotional Intelligence… Leadership is …
the ability and willingness to influence others, and be influenced by them, in order to develop people’s genius within, while delivering business results.  Self-awareness is …
knowing your strengths and limitations, the willingness to seek out and act on feedback, the willingness to admit mistakes and the ability…

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The Video Test

The Video Test is about . . . Separating out what people are saying, or think they are doing, from what they are actually doing so you can help them improve their behaviours. When I was being trained to facilitate groups I was often asked to conduct an experience with a group under the watchful…

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