Account-Ability has two interconnected elements.
The first element is a set of skills, a six–step process that one must learn, practice, and play with in order to become a master at helping employees to become account-able.
The second element is will. That is, “ya havta wanna.” All the know-how in the world is wasted unless you are willing to put your know-how into action with persistence and consistency.
It’s as simple and as difficult as that.Details