6 Steps to Higher Employee Performance
One of the most common questions asked during executive leadership coaching is, “How can we get followers to perform better and do what they are supposed to be doing?”
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The Tyranny of Talent, Experience and Knowledge
Operating Principle: Train animals. Educate people.
Those “three stooges” of experienced managers can lead to very experienced managers being short-tempered & critical of others. They manifest cynical refrain about people – “Can’t find good people anymore!” They breed resentment — toward less competent and/or motivated people — particularly millennials.
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The Performance Is In The Behaviours
Performance is an observable set of behaviours.
Imagine you are watching a tennis match, a hockey game or a ballet. The performance is experienced in the behaviours. When we watch those performances we create a video tape in our mind that we can play back as we recall our experience.
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Leader/Manager’s Job One – Create Volunteers, Not “Voluntolds” (Infographic)
Volunteers do the work because they feel they have the autonomy and support to do what they do well. They are internally motivated.
“Voluntolds” do the minimum necessary amount of work that will prevent them from getting fired.
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Emotionally Intelligent Manager Asks: Would You like Cheese With That Whine?
If you run a company full of smart people, they will find faults and mistakes everywhere, they’ll complain.
That’s fine.
It can become destructive, though, if it evolves into a culture of complaint.
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8 Things You Must Understand If You Want to Be A Better Manager
Operating principle: Do not let these eight things make you cynical. Use them to elevate yours – and others’ – human experience.
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Am I REALLY Listening Self-Check
Listening: the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages – International Listening Association.
Check your own listening skills in business situations with this self-assessment.
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Leadership – Motivating People to Change Their Behaviours Is Not Easy
I often chuckle when I hear people say they could never take on a leader or manager role.. When I ask why, they state all that push-back, rejection and dealing with people’s resistances is too hard.
It hit me, that’s why so many people actually fail at leadership or management because they bump into “people problems” so often.
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Leadership for Einsteins: Developing People’s Genius Within – One Conversation At A Time
Leadership for Einsteins is not just a way of talking, its a series of ongoing two-way conversations.
It’s about you shifting your behaviours in the service of developing people.
Leadership for Einsteins – no dummies, no idiots – is a process that results in people doing what they are supposed to be doing because they are skilled at doing “it” and are committed to doing “it” well.
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The Too Busy Farmer’s Fatal Flaw
A farmer was bitten by one of his pigs. What he didn’t know was that the pig had a serious disease. The guy wanted to save money, so he had skimped on immunization shots for his pigs. After being bitten, he self-diagnosed the situation incorrectly. Problem: Bite Solution: Bandage wound and carry on as if…
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