The Tyranny of Talent, Experience and Knowledge

The Tyranny of Talent, Experience and Knowledge

Operating Principle: Train animals. Educate people.

Those “three stooges” of experienced managers can lead to very experienced managers being short-tempered & critical of others. They manifest cynical refrain about people – “Can’t find good people anymore!” They breed resentment — toward less competent and/or motivated people — particularly millennials.

Engagement and The Art Of Directed Conversation

Engagement and The Art of Directed Conversation

Remember Pink Floyd’s song “Comfortably Numb?”

There is no pain you are receding
A distant ship, smoke on the horizon.
You are only coming through in waves.
Your lips move but I can’t hear what you’re saying.
When I was a child
I caught a fleeting glimpse
Out of the corner of my eye.
I turned to look but it was gone
I cannot put my finger on it now
The child is grown,
The dream is gone.
I have become comfortably numb.

The Performance Is In The Behaviours

The Performance Is In The Behaviours

Performance is an observable set of behaviours.

Imagine you are watching a tennis match, a hockey game or a ballet. The performance is experienced in the behaviours. When we watch those performances we create a video tape in our mind that we can play back as we recall our experience.

Leadership Lessons

The Too Busy Farmer’s Fatal Flaw

A farmer was bitten by one of his pigs. What he didn’t know was that the pig had a serious disease. The guy wanted to save money, so he had skimped on immunization shots for his pigs. After being bitten, he self-diagnosed the situation incorrectly. Problem: Bite Solution: Bandage wound and carry on as if…